METAL SYSTEMS OVERVIEW
Bennett & Associates Inc is based in Salem, Oregon. In August, of 1985, Bennett & Associates Inc opened, with a goal of creating and maintaining a computer software package for the steel industry, thus the creation of the METAL SYSTEMS package.
Bennett & Associates, Inc, developed METAL SYSTEMS for the Metal Service Industry. The software offers a complete integrated, multi-tasking, and on-line system. Offering order processing, invoicing, accounts receivable, inventory control(shelf goods, bar coding, warehouse control), inventory size/remnant/location control, sales reporting, historical inquiry/reporting, customer credit control, manufacturing work order system, and much more.
The Metal Systems software package has evolved over the years, as computer capabilities/networks have evolved. The customer can be assured in that, as new technology is developed, the Metal Systems software package will incorporate this new technology, if applicable to the steel industry.
With the growing Internet and its capabilities, Bennett & Associates, Inc has made the Metal Systems software "e-commerce" compatible. Now from anywhere in the world, with an Internet connection, the Metal Systems software can offer up-to-date and accurate information, for your company, sales staff, and even your customers. Controlled by you the customer, you can let outside sales staff or your customers place orders, get quotes, query on inventory, check status of an order, check history of an order, and much more.
The customer has the option of running the Metal Systems software on several different hardware platforms. This software is compatible with Microsoft Windows NT, Windows '95, Windows 98, and Windows 2000. The software is compatible with Novell Netware, Windows NT, and Windows 2000 server based software. By utilizing the wide range of hardware available to the customer, the operator has the ability to start on a single user hardware system, and grow into a larger hardware system with multiple workstations and/or printers. The customer will have the satisfaction of knowing that as the hardware requirements may increase, the software and database investment will not be lost.
All software developed by Bennett & Associates, Inc. has the ability to operate in a multiple company, division, and/or warehouse/location environment. The design of Metal Systems software allows the customer ease of operation along with maintaining an accurate and up-to-date database of all Metal Systems software systems.
Bennett & Associates, Inc.
can assist the customer in selecting and establishing financing.
The customer has the basic options of paying Bennett & Associates,
Inc. the full amount, financing all or part through their own
finance institution, or Bennett & Associates, Inc. can offer
a leasing program over a three(3) to five(5) year period, through
a third party leasing company.
TRAINING - INSTALLATION
Bennett & Associates, Inc. offers the end user multiple hardware platforms. The software is compatible with Windows Peer-To-Peer networks, Novell NetWare, Windows NT, Windows 2000, Windows 95, and Windows 98. Bennett & Associates Inc. anticipates maintaining continuity with Microsoft products in the future. Bennett & Associates, Inc. will assist the customer, if desired, in selecting the hardware equipment based upon current and projected volumes. Bennett & Associates, Inc. does offer assistance in purchasing hardware and/or maintaining selected hardware.
Bennett & Associates, Inc., has on-site training available for all software modules and/or hardware purchased from Bennett & Associates, Inc. With the purchase of software, a training period will be designated and coordinated with the customer. Bennett & Associates, Inc can offer the customer "on-site" training and/or on-line phone training.
Specific training costs, schedules, and location can be established once the software and hardware purchases have been established. Once the initial training has been performed, support continues with either a phone conversation, a phone modem connecting the computers, or on-site at the customers location. All software created and maintained by Bennett & Associates, Inc can be modified to fit the customer's specifications. All software created and/or modified by Bennett & Associates, Inc. is guaranteed to perform, as designed.
Bennett & Associates, Inc.
continues to make modifications and updates to the Metal Systems
software. For those customers on a software maintenance agreement,
these modifications will be offered free of charge. For those
customers NOT on a software agreement, software modifications
will be offered based upon an update price. In either case, the
customer will be notified of all modifications and given the
option to receive the changes.
Annual Software Maintenance Agreement
Bennett & Associates, Inc. is committed to the customer. Bennett & Associates, Inc can offer a software maintenance agreement to its customers. A customer can subscribe on a monthly, quarterly, semi-annual, or annual basis. The software maintenance agreement includes:
With the purchase of each software module, a reference manual will be furnished. The documentation manuals allow the user to quickly reference an area on the screen and possibly answer the question for the customer. If the customer still has questions, the customer need only call Bennett & Associates, Inc.
Whether the customer purchases
hardware from Bennett & Associates, Inc., or from another
dealer, Bennett & Associates, Inc. can assist the customer
in finding local service, and help establish either a hardware
maintenance agreement, for a monthly fee, help establish contact
with a local service agency for time and material maintenance.
Bennett & Associates, Inc. can offer the customer a complete hardware/software system. This option gives the customer a completely installed and working system with little cash expenditure. In addition, the customer will have the peace of mind of knowing that a single call to one(1) company will get results. With a small initial expenditure and a re-occurring monthly charge this package includes:
Bennett & Associates Inc. can offer a customer another system solution, instead of having to purchase a network, software license, and software rights. The customer can experience the full benefits of the Metal Systems system by using the Internet. With the highest level of security established and maintained by Bennett & Associates Inc, and an Internet connection, the customer need only connect to Bennett & Associates, Inc. server. This option affords the customer several options in that, the customer can utilize the full capabilities of the Metal Systems software package, be assured the data base information is always available 24 x 7, the customer will NOT need to purchase a network, the customer would need to only purchase a standalone PC, and the customer and/or staff can have access to designated information from anywhere in the world at anytime.
Bennett & Associates Inc.
would be responsible for maintaining only the latest Metal Systems
software on the server, securing the data, and backing up the
data base information for the customer.
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